The International Organization for Standardization, known as ISO, is an international standard-setting body composed of representative members from various national standards organizations. 


What is ISO 9000?

1.It is a pack of quality management standards.
2.It provides general principles of management.
3.It focuses on preventive and corrective actions.
4.It just brings out needed requirements to satisfy.
5.It is applicable for all types of organization regardless to its scale.

ISO’s history

     1.It is founded on February 23^rd 1947.

     2.It is headquartered in Geneva, Switzerland.

     3.It consists of, at present, over 160 members all over the world.

     4.It is the official member of Vietnam since 1977 and now having been selected into ISO executive board.

The ISO 9000 family and version released in 2000

      1.ISO 9000:2000 Background and vocabulary

      2.ISO 9001:2000 Requirements

      3.ISO 9004:2000 Guidance for improvement

      4.ISO 19011:2002 Guidance for auditing

quality/environmental management system

What kinds of organization need to establish Quality Management System – ISO 9000?

1. Organizations that want to assert its capability in providing

   product stably to meet customers’ and regulatory requirements.
2. Organizations that want to enhance customer satisfaction.
3. Organizations that want to improve continually their production as well as their business in order to achieve planned targets.